@import"https://fonts.googleapis.com/css2?family=Rethink+Sans:wght@400;500;600;700&family=Hedvig+Letters+Serif:wght@400;500;600;700&family=Crimson+Pro:wght@500;600;700&display=swap";:root{font-family:system-ui,Avenir,Helvetica,Arial,sans-serif;line-height:1.5;font-weight:400;color-scheme:light dark;color:#ffffffde;background-color:#242424;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}a{font-weight:500;color:#646cff;text-decoration:inherit}a:hover{color:#535bf2}body{margin:0;min-width:320px;min-height:100vh}h1{font-size:3.2em;line-height:1.1}button{border-radius:8px;border:1px solid transparent;padding:.6em 1.2em;font-size:1em;font-weight:500;font-family:inherit;background-color:#1a1a1a;cursor:pointer;transition:border-color .25s}button:hover{border-color:#646cff}button:focus,button:focus-visible{outline:4px auto -webkit-focus-ring-color}@media(prefers-color-scheme:light){:root{color:#213547;background-color:#fff}a:hover{color:#747bff}button{background-color:#f9f9f9}}html,body{height:100%}body{font-family:var(--font-sans);color:var(--text-main);line-height:1.6}.hero{position:relative;min-height:200px;overflow:hidden;padding-top:80px}.hero-bg{position:absolute;inset:0;width:100%;height:100%;background-size:cover;background-position:40% 10%;background-repeat:no-repeat;background-color:#e9e9ea;transform:none;filter:none;z-index:0}.hero-overlay{position:absolute;inset:0;background:linear-gradient(to bottom,#00000059,#0000002e,#fff3);z-index:1}.hero-inner{position:absolute;top:0;left:0;width:100%;height:100%;z-index:2;padding:30px 40px 60px;display:flex;flex-direction:column;justify-content:space-between}.hero-top{display:flex;align-items:center;justify-content:flex-end;gap:12px}.hero-kicker{font-size:.95rem;font-weight:500;color:#e5e7eb}.hero-login{padding:9px 18px;border-radius:var(--radius-full);background:#fffffff2;border:1px solid rgba(255,255,255,.95);box-shadow:0 4px 12px #0003;font-weight:600;font-size:.95rem;transition:background .15s,transform .15s;position:relative;z-index:100;color:#111827}.hero-login:hover{background:#fff;transform:translateY(-1px);color:var(--primary);box-shadow:0 6px 16px #00000040}.btn-accedi-fixed{position:fixed;top:30px;right:40px;z-index:9999;padding:10px 20px;border-radius:var(--radius-full);background:#fff;border:2px solid white;box-shadow:0 4px 12px #0000004d;font-weight:600;font-size:1rem;color:var(--text-main);text-decoration:none;transition:all .15s;display:inline-block;cursor:pointer}.btn-accedi-fixed:hover{background:#fff;transform:translateY(-1px);color:var(--primary);box-shadow:0 6px 16px #00000059}.hero-center{display:flex;flex-direction:column;align-items:flex-start;gap:12px;max-width:600px}.hero-logo{width:120px;height:120px;border-radius:var(--radius-lg);background:transparent;border:none;box-shadow:none;display:flex;align-items:center;justify-content:center;padding:6px;overflow:hidden}.hero-logo img{width:50%;height:50%;object-fit:contain;display:block;background:transparent}.hero-text{max-width:620px}.hero-title{font-family:var(--font-sans);font-size:clamp(10rem,4vw,3.4rem);letter-spacing:-.05em;font-weight:700;margin-bottom:8px;color:#fff}.hero-subtitle{font-size:1.05rem;color:#f9fafbe6}.page{background:#fff;padding:26px 18px 40px}.page-shell{width:100%;height:100%}.faq{max-width:900px;margin:0 auto;background:#fff;border-radius:var(--radius-lg);border:1px solid var(--border-subtle);box-shadow:var(--shadow-md);padding:22px 22px 20px}.faq-header{margin-bottom:14px}.faq-title{font-family:var(--font-claude);font-size:1.6rem;font-weight:600;margin-bottom:4px}.faq-desc{font-size:.95rem;color:var(--text-muted)}.faq-list{display:grid;gap:10px;margin-top:14px}.faq-item{border-radius:var(--radius-md);border:1px solid var(--border-subtle);background:#fff;padding:10px 12px}.faq-item#disclaimer{border-radius:var(--radius-md);border:1px solid var(--border-subtle);background:#d7dcdf;padding:10px 12px}.faq-item summary{cursor:pointer;font-weight:600;list-style:none}.faq-item summary::marker,.faq-item summary::-webkit-details-marker{display:none}.faq-item summary:before{content:"▾";display:inline-block;margin-right:6px;color:var(--primary);transition:transform .15s}.faq-item[open] summary:before{transform:rotate(-180deg)}.faq-body{margin-top:8px;font-size:.94rem;color:var(--text-muted)}.faq-cta-row{display:flex;justify-content:flex-end;margin-top:18px}.footer{padding:18px;text-align:center;font-size:.85rem;color:var(--text-muted);background:#fff}@media(max-width:720px){.hero-inner{padding:20px 16px 32px}.hero-center{grid-template-columns:1fr;gap:18px;margin-top:28px}.hero-logo{width:90px;height:90px;border-radius:16px}.page{padding:20px 12px 32px}.faq{padding:18px 16px}}@media(max-width:480px){.hero-top{flex-direction:column;align-items:flex-start;gap:8px}.faq-cta-row{justify-content:stretch}.btn-primary{width:100%;text-align:center}}:root{--bg-app: linear-gradient(135deg, #d4e4f7 0%, #ffd6b8 50%, #ffb88c 100%);--bg-sidebar: #2a2a2a;--bg-main: #ffffff;--border-subtle: #e5e5e5;--primary: #ff6b3d;--primary-dark: #e55a2e;--primary-light: #ff9770;--text-main: #111827;--text-muted: #6b7280;--sidebar-text: #f3f4f6;--sidebar-muted: #9ca3af;--radius-lg: 20px;--radius-md: 12px;--radius-sm: 8px;--radius-full: 999px;--shadow-sm: 0 2px 8px rgba(0, 0, 0, .08);--shadow-md: 0 4px 16px rgba(0, 0, 0, .1);--card-padding: 1vw}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Rethink Sans,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:var(--bg-app);color:var(--text-main);line-height:1.6;overflow-x:hidden}.app-title,.form-title{font-family:Crimson Pro,"Hedvig Letters Serif",Georgia,serif;font-weight:600}.info-title,.section-title{font-family:"Hedvig Letters Serif",Georgia,serif;font-weight:500}a{color:inherit;text-decoration:none}.text-muted{color:var(--text-muted);font-size:.8rem}.app-layout{display:flex;min-height:100vh;width:100vw}.sidebar{width:320px;background:var(--bg-sidebar);display:flex;position:sticky;top:0;align-self:flex-start;height:100vh;overflow-y:auto;flex-direction:column;padding:20px 16px}.sidebar-header{padding:12px 8px 24px}.sidebar-logo{font-weight:700;font-size:1.2rem;color:var(--sidebar-text);letter-spacing:-.5px}.sidebar-nav{flex:1;padding:8px 0;display:flex;flex-direction:column}.nav-item{width:100%;text-align:left;border:none;background:transparent;padding:10px 12px;border-radius:var(--radius-sm);font-size:.95rem;color:var(--sidebar-muted);cursor:pointer;margin-bottom:4px;transition:all .2s;font-weight:500;display:flex;align-items:center}.nav-item:hover{background:#ffffff1a;color:var(--sidebar-text)}.nav-item-active{background:#ffffff26;color:var(--sidebar-text)}.nav-badge{margin-left:auto;min-width:18px;height:18px;padding:0 5px;background:var(--primary);color:#fff;font-size:.68rem;font-weight:700;border-radius:var(--radius-full);display:inline-flex;align-items:center;justify-content:center;line-height:1;transition:transform .2s}.nav-item:hover .nav-badge,.nav-item-active .nav-badge{transform:scale(1.1)}.sidebar-footer{padding:16px 0 0;border-top:1px solid rgba(255,255,255,.1)}.btn-primary-full{width:100%;border:none;border-radius:var(--radius-full);padding:12px 0;background:var(--primary);color:#fff;font-weight:600;cursor:pointer;margin-bottom:16px;font-size:.95rem;transition:background .2s}.btn-primary-full:hover{background:var(--primary-dark)}.user-box{display:flex;align-items:center;gap:10px;padding:8px;border-radius:var(--radius-sm);cursor:pointer;transition:background .2s}.user-box:hover{background:#ffffff14}.user-avatar{width:36px;height:36px;border-radius:999px;background:linear-gradient(135deg,#ff6b3d,#ff9770)}.user-info{font-size:.85rem;flex:1}.user-name{font-weight:600;color:var(--sidebar-text);margin-bottom:2px}.user-email{color:var(--sidebar-muted);font-size:.8rem}.main{flex:1;padding:60px 40px 32px;background:var(--bg-main);overflow-y:auto;overflow-x:hidden;min-width:0}.main-header{margin-bottom:32px}.app-title{font-size:2rem;font-weight:600;margin-bottom:6px;color:var(--text-main);letter-spacing:-.5px}.app-subtitle{font-size:1rem;color:var(--text-muted);font-weight:400}.cards-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:20px;margin-bottom:40px}.info-card{background:linear-gradient(135deg,#fff9f5,#fff);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:24px;text-align:center;box-shadow:var(--shadow-sm);transition:all .3s}.info-card:hover{box-shadow:var(--shadow-md);transform:translateY(-4px)}.info-icon{font-size:2.5rem;margin-bottom:16px}.info-title{font-size:1.1rem;font-weight:600;margin-bottom:8px;color:var(--text-main)}.info-text{font-size:.9rem;color:var(--text-muted);line-height:1.5}.form-section{background:#fff;border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:32px;box-shadow:var(--shadow-sm)}.form-title{font-size:1.5rem;font-weight:600;margin-bottom:24px;color:var(--text-main);letter-spacing:-.3px}.ticket-form{display:flex;flex-direction:column;gap:20px}.form-group{display:flex;flex-direction:column;gap:8px}.form-label{font-size:.9rem;font-weight:600;color:var(--text-main)}.form-control{width:100%;padding:12px 16px;font-size:1rem;font-family:inherit;border:1.5px solid var(--border-subtle);border-radius:var(--radius-md);background:#fafafa;color:var(--text-main);transition:all .2s;outline:none}.form-control:focus{border-color:var(--primary);background:#fff;box-shadow:0 0 0 3px #ff6b3d1a}.form-control::placeholder{color:var(--text-muted)}textarea.form-control{resize:vertical;min-height:100px}.richiesta-section{background:#fff;border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:32px;box-shadow:var(--shadow-sm)}.richiesta-card{border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:var(--card-padding);width:100%;max-width:500px}.richiesta-card .h2-richiesta{display:block;margin-left:calc(-1 * var(--card-padding));margin-right:calc(-1 * var(--card-padding));padding-left:var(--card-padding);padding-right:var(--card-padding);padding-bottom:8px;margin-bottom:12px;border-bottom:1px solid var(--border-subtle)}.cards-column{column-count:3;column-gap:20px}.cards-column .richiesta-card{break-inside:avoid;-webkit-column-break-inside:avoid;display:inline-block;width:100%;margin-bottom:20px}@media(max-width:992px){.cards-column{column-count:2}}@media(max-width:576px){.cards-column{column-count:1}}.tickets-row{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin-bottom:20px}@media(max-width:768px){.tickets-row{grid-template-columns:1fr}}.tickets-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:16px;align-items:start;margin-bottom:20px}@media(max-width:480px){.tickets-grid{grid-template-columns:1fr}}.tickets-timeline{display:flex;flex-direction:column;gap:20px;margin-bottom:24px}.ticket-timeline-card{display:flex!important;flex-direction:column;height:auto!important}.ticket-timeline-card:hover,.ticket-timeline-card:active{transform:none!important}.ticket-progress-bar{display:flex;align-items:center;justify-content:space-between;position:relative}.progress-step{display:flex;flex-direction:column;align-items:center;position:relative;z-index:2;flex:1}.progress-step-icon{width:28px;height:28px;border-radius:50%;background:#f3f4f6;border:3px solid #ffffff;color:var(--text-muted);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.8rem;box-shadow:0 0 0 1.5px var(--border-subtle);transition:all .3s;z-index:2}.progress-step.completed .progress-step-icon{background:#10b981;color:#fff;box-shadow:0 0 0 1.5px #10b981}.progress-step.current .progress-step-icon{background:var(--primary);color:#fff;box-shadow:0 0 0 2px #ff6b3d66}.progress-step.suspended .progress-step-icon{background:#f59e0b;color:#fff;box-shadow:0 0 0 2px #f59e0b66}.progress-step-label{margin-top:8px;font-size:.75rem;font-weight:700;color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px}.progress-step.completed .progress-step-label,.progress-step.current .progress-step-label,.progress-step.suspended .progress-step-label{color:var(--text-main)}.progress-connector{position:absolute;top:14px;left:50%;width:100%;height:2px;background:var(--border-subtle);z-index:1}.progress-step.completed .progress-connector{background:#10b981}.file-drop{border:2px dashed var(--border-subtle);border-radius:var(--radius-md);padding:32px 20px;text-align:center;background:#fafafa;cursor:pointer;transition:all .2s}.file-drop:hover{border-color:var(--primary-light);background:#fff9f5}.file-text{font-size:.9rem;color:var(--text-muted)}.form-actions{display:flex;justify-content:flex-end;gap:12px;margin-top:8px}.btn-primary{border:none;border-radius:var(--radius-full);padding:12px 32px;background:var(--primary);color:#fff;font-weight:600;font-size:1rem;cursor:pointer;transition:all .2s}.btn-primary:hover{background:var(--primary-dark);transform:translateY(-2px);box-shadow:0 4px 12px #ff6b3d4d}.btn-primary:active{transform:translateY(0)}.btn-secondary{border:1.5px solid var(--border-subtle);border-radius:var(--radius-full);padding:12px 32px;background:#fff;color:var(--text-main);font-weight:600;font-size:1rem;cursor:pointer;transition:all .2s}.btn-secondary:hover{background:#f9fafb;border-color:var(--text-muted)}.form-row-2{display:grid;grid-template-columns:1fr 1fr;gap:16px}@media(max-width:560px){.form-row-2{grid-template-columns:1fr}}.gravita-picker{display:flex;gap:10px;flex-wrap:wrap}.gravita-option{display:inline-flex;align-items:center;gap:6px;padding:6px 14px;border-radius:var(--radius-full);border:1.5px solid var(--border-subtle);font-size:.85rem;font-weight:600;cursor:pointer;transition:all .15s;color:var(--text-muted);background:#fafafa;-webkit-user-select:none;user-select:none}.gravita-option input[type=radio]{display:none}.gravita-option:hover{border-color:var(--primary);color:var(--primary)}.gravita-option.selected{font-weight:700}.richiesta-success{display:flex;flex-direction:column;align-items:center;text-align:center;padding:64px 32px;background:#fff;border:1px solid var(--border-subtle);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm)}.success-checkmark{width:80px;height:80px;border-radius:50%;display:block;stroke-width:4;stroke:#10b981;stroke-miterlimit:10;margin:0 auto 20px;box-shadow:inset 0 0 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bounce{0%{transform:scale(0)}50%{transform:scale(1.2)}to{transform:scale(1)}}.richiesta-success-title{font-size:1.4rem;font-weight:700;color:var(--text-main);margin-bottom:10px}.richiesta-success-text{font-size:.95rem;color:var(--text-muted);max-width:400px;line-height:1.6}.sidebar-toggle-input{display:none}.hamburger-btn{display:none;position:fixed;top:14px;right:16px;z-index:300;flex-direction:column;justify-content:center;align-items:center;gap:5px;width:42px;height:42px;background:var(--bg-sidebar);border-radius:var(--radius-sm);cursor:pointer;padding:8px;box-shadow:var(--shadow-md)}.hamburger-line{display:block;width:22px;height:2px;background:var(--sidebar-text);border-radius:2px;transition:transform .25s,opacity .25s}.sidebar-overlay{display:none;position:fixed;inset:0;background:#00000073;z-index:150;cursor:pointer}@media(max-width:768px){.hamburger-btn{display:flex}.sidebar{position:fixed;top:0;left:0;height:100vh;width:280px;z-index:200;transform:translate(-100%);transition:transform .3s ease;overflow-y:auto}.sidebar-toggle-input:checked~.sidebar{transform:translate(0)}.sidebar-toggle-input:checked~.sidebar-overlay{display:block}.sidebar-toggle-input:checked~.hamburger-btn .hamburger-line:nth-child(1){transform:translateY(7px) rotate(45deg)}.sidebar-toggle-input:checked~.hamburger-btn .hamburger-line:nth-child(2){opacity:0}.sidebar-toggle-input:checked~.hamburger-btn .hamburger-line:nth-child(3){transform:translateY(-7px) rotate(-45deg)}.app-layout{flex-direction:column}.main{padding:68px 16px 20px;width:100%;overflow-y:visible}.main-header{padding-right:56px}.cards-row{grid-template-columns:1fr}.form-section{padding:24px 16px}}@media(max-width:480px){.app-title{font-size:1.4rem}.form-title{font-size:1.2rem}.sidebar-nav{padding:4px 0}.main{padding:68px 12px 16px;overflow-y:visible}}.pulsing-badge{display:inline-flex;align-items:center;justify-content:center;padding:2px 8px;background:#ef4444;color:#fff;font-size:.65rem;font-weight:700;border-radius:12px;text-transform:uppercase;letter-spacing:.5px;animation:pulse-red 2s infinite;box-shadow:0 0 #ef4444b3}@keyframes pulse-red{0%{box-shadow:0 0 #ef4444b3}70%{box-shadow:0 0 0 6px #ef444400}to{box-shadow:0 0 #ef444400}}.login-body{position:fixed;top:0;left:0;width:100vw;height:100vh;margin:0;font-family:Rethink Sans,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background-image:url("/assets/IMG3%20(1)-BuT5_r1C.png");background-size:cover;background-position:40% 10%;background-repeat:no-repeat;background-color:#e9e9ea;display:flex;align-items:center;justify-content:center}.login-shell{width:100%;max-width:420px;padding:24px}.login-card{background:#fff;border-radius:var(--radius-lg);box-shadow:var(--shadow-md);border:1px solid var(--border-subtle);padding:28px 24px 24px}.login-header{text-align:center;margin-bottom:24px}.login-logo{width:64px;height:64px;margin:0 auto 12px;border-radius:18px;background-image:url("/assets/IMG3%20(1)-BuT5_r1C.png");background-size:cover;background-position:40% 10%;background-repeat:no-repeat;background-color:#e9e9ea;display:flex;align-items:center;justify-content:center;overflow:hidden}.login-logo img{width:50%;height:50%;object-fit:contain;display:block;background:transparent}.login-title{font-family:Crimson Pro,"Hedvig Letters Serif",Georgia,serif;font-size:1.6rem;font-weight:600;margin-bottom:6px}.login-subtitle{font-size:.9rem;color:var(--text-muted)}.login-main{display:flex;flex-direction:column;gap:14px;align-items:stretch}.btn-google{display:inline-flex;align-items:center;justify-content:center;gap:10px;width:100%;padding:11px 20px;border-radius:var(--radius-full);border:1px solid var(--border-subtle);background:#fff;cursor:pointer;font-weight:600;font-size:.95rem;color:var(--text-main);box-shadow:var(--shadow-sm);transition:background .15s,transform .15s,box-shadow .15s}.btn-google:hover{background:#f9fafb;transform:translateY(-1px);box-shadow:var(--shadow-md)}.btn-google-icon{width:20px;height:20px;border-radius:4px;display:inline-block;background-image:url(/assets/google-logo-CCu4gvZt.png);background-repeat:no-repeat;background-position:center;background-size:contain}.login-disclaimer{font-size:.8rem;color:var(--text-muted);text-align:center}:root{--border-update: #72a1453b;--bg-update: #f0f7e8}.tencico-section{background:#fff;border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:32px;box-shadow:var(--shadow-sm)}.tencico-title{font-size:1.5rem;font-weight:600;margin-bottom:24px;color:var(--text-main);letter-spacing:-.3px}.tecnico-update{font-size:.9rem;font-weight:700;color:#2a9134;border:1px solid white;border-radius:30px;background-color:#73b01d6b;margin-bottom:16px;width:fit-content;padding:4px 8px}.status-dot{width:8px;height:8px;background-color:#2a9134;border-radius:50%;display:inline-block;margin-right:8px;margin-left:8px}.status-dot.pulse{box-shadow:0 0 #10b981b3;animation:pulse-green 3s infinite}@keyframes pulse-green{0%{transform:scale(.95);box-shadow:0 0 #10b981b3}70%{transform:scale(1);box-shadow:0 0 0 6px #10b98100}to{transform:scale(.95);box-shadow:0 0 #10b98100}}.ticket-tencico{display:flex;flex-direction:column;gap:20px}.tencico-group{display:flex;flex-direction:column;gap:8px}span.tecnico-update{font-weight:500}.pn-grid{display:grid;grid-template-columns:260px 1fr;gap:24px;align-items:start;width:100%;box-sizing:border-box}@media(max-width:768px){.pn-grid{grid-template-columns:1fr}}.pn-hero-card{background:#fff;border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:28px 24px;box-shadow:var(--shadow-sm);display:flex;flex-direction:column;align-items:center;text-align:center;gap:12px}.pn-hero-card--new{border-top:3px solid var(--primary)}.pn-hero-card--ok{border-top:3px solid #10b981}.pn-hero-icon{position:relative;width:52px;height:52px;border-radius:50%;background:#f3f4f6;display:flex;align-items:center;justify-content:center;color:var(--text-muted)}.pn-hero-icon--new{background:#fff1ee;color:var(--primary)}.pn-hero-badge{position:absolute;top:-3px;right:-3px;min-width:18px;height:18px;padding:0 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